Vinted Shoppers Share Frustration About Sizing Updates
Members of the platform have expressed outrage due to a modification that led to products showing incorrect sizing.
The second-hand shopping app has altered its size classifications for women's and children's clothes without notifying all users about the change.
Digital Channels Reaction
Countless users and merchants are posting online saying Vinted listings now show a different size category versus the original listing due to the recalibration.
The platform stated the revised method more closely matches comparable marketplaces.
It has advised users to review their products and update the measurements by hand if necessary, which has left users frustrated.
Size Classification Modifications
Before the change, the sizes had both one number and one letter, for instance S/8 or M/10.
The updated approach includes a letter with a size spectrum for example S/UK 8-10.
With some products, the sizing has been recategorised - such as a large size was formerly size 12 but now shows as UK 16-18.
User Experiences
A fashion influencer, who creates plus-size fashion videos, said the change "makes both selling and buying harder".
"Few clothing companies classify XL as 20-22," which is what Vinted now does.
A different member, located in Scotland, said garments she listed featuring size 14 markings were appearing on the platform as measurements 20-22.
"If buyers measuring 20-22 acquire them they're going to be very disappointed," she stated.
Manual Updates
Charlotte Lunn, located in England, stated she felt frustrated because the modification necessitated personal updates the measurements for "each individual item".
"This situation is especially annoying, since I have chronic health issues and Vinted sales have been crucial after experiencing income reduction," she said.
Platform Context
The platform boasts over 100 million users, including 18 million in the UK.
It has emerged as a preferred choice to second-hand platforms like eBay and Depop.
This is not the initial instance where an unanticipated change to the app has proved unpopular: previously, Vinted reversed a change concerning shipment methods following member complaints.